Member's Guide
How to sign out from a group?
You can reach out to the group administrator to remove you from the group
I am not getting the verification email
A large proportion of the time, the verification email will end up in your junk mail. This would be the first place to look. The email has the title: Verify your email for Group Goodness buying group and will come from the sender email: ...
I already have a wholesale account
If you use your wholesale account on our wholesale website for orders for yourself / a business you can still use the same email address to run or be part of a buying group in Group Goodness. You will not see your order history for the other site on ...
What is admin fee?
An admin fee is a percentage added to the order at the admin’s discretion. This fee is charged transparently, as it is clearly visible in each member’s cart. The fee is paid to the group admin as compensation for organising the group and managing the ...
Why can't I see any pricing or product?
If you go to the products tab but you can't add anything to your cart and all the items are greyed out or NA, it is likely that your group does not have an open order. All available products will become available to add to your cart once there is an ...
How do I reset my password?
You can re-set your password by clicking on the 'Forgot Password' button on the Group Goodness Portal. Please note, if you originally selected 'Login with Google' please select that same option each time you login. The 'forgot my password' link will ...