What happens after payment is submitted?
Once your payment is submitted,
you’ll receive a confirmation email with your order number. After your order is
dispatched, a separate email will be sent with your consignment number so you
can track your delivery.
Related Articles
What payment options you offer?
You can pay for your order by credit card or bank transfer. When you submit your order, you will need to choose one of these options. CREDIT CARD PAYMENT Pay via credit card right in the portal. This will mean your order will progress straight to our ...How to place an order and finalize the payment?
Once the order reaches the closing date, you can choose to change order status, then there will be a pop-up box. You can choose prepare order to change the status to pending Once the order status is pending, the admin will have up to one week to ...How many days I get to collect payment from my members?
Administrators have up to 7 days after an order closes to finalise payments and split allocations.Collecting payments from your members
When and how you collect payments from your members is completely up to you. Make sure you have entered your payment instructions in your profile, as this is what will go to your members when you send the 'Order Payment Due' email. Email your group ...My members still want to add more items after the order close
Once the order close and the status is pending, only admin can adjust the order including adding items or changing quantity. Once the order has been submitted, either admin or member can’t adjust the order.