What payment options you offer?
You can pay
for your order by credit card or bank transfer. When you submit your order, you
will need to choose one of these options.
CREDIT
CARD PAYMENT
Pay via credit card right in the portal. This will
mean your order will progress straight to our warehouse packing queue.
Any refunds will be processed automatically back to your card.
BANK
TRANSFER (Min. $5000)
along
so we can release your order to our warehouse as soon as that comes through.
This saves time waiting for the funds to clear the account before sending your
order to our warehouse packing queue.
Bank: Westpac
Name: Honest to Goodness
BSB: 032-298
Account: 514 456
Please ensure your order
number is listed as the reference so we can allocate your
payment quickly
If you decided you would rather
pay by credit card after you have selected bank transfer, we can
process payment for you over the phone. Just give us a call on 02 8310
1800 and press 2 for accounts
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What happens after payment is submitted?
Once your payment is submitted, you’ll receive a confirmation email with your order number. After your order is dispatched, a separate email will be sent with your consignment number so you can track your delivery.
How to place an order and finalize the payment?
Once the order reaches the closing date, you can choose to change order status, then there will be a pop-up box. You can choose prepare order to change the status to pending Once the order status is pending, the admin will have up to one week to ...
How many days I get to collect payment from my members?
Administrators have up to 7 days after an order closes to finalise payments and split allocations.
Do you offer free shipping for Group Goodness?
Generally, no. Freight is not built into our wholesale prices to keep pricing transparent. However, free delivery is available via our Honest to Goodness Delivery Runs in select Sydney, South Coast, Wollongong & Canberra postcodes. You can check if ...
Collecting payments from your members
When and how you collect payments from your members is completely up to you. Make sure you have entered your payment instructions in your profile, as this is what will go to your members when you send the 'Order Payment Due' email. Email your group ...