Ordering
What is the Admin Fee?
An admin fee is a % of the order that is added at the admins discression. It is transparently charged, as it is visible in the members carts. This fee goes to the admin of the group as a payment for undertaking the work of organising the group and ...
How long can I keep my order open?
Your order can be open a maximum time of 2weeks (14 days). If you choose a closing date of more than this time, it will revert to a 2 week period. If you choose to re-open it after this time, your order may be cancelled. Open buying group orders hold ...
Viewing and printing your order data
Now that your order has arrived the task at hand of physically managing splits and each person's individual order is made easier with reports you can download specific to the order. DOWNLOAD OR PRINTING ORDER DATA Group Admin > Orders > Find order in ...
Can I add to an order I've submitted?
Once your order has been submitted to Honest to Goodness, the order will be locked from being re-opened and edited. If you have just subitted your order you can request an addition from Honest to Goodness and if we are able, to we will. You would ...
All products are greyed out
If you go to the products tab but you can't add anything to your cart and all the items are greyed out, it is likely that your group does not have an open order. All available products will become available to add to your cart once there is an order ...
Your Cart
You can view the following items by selecting your cart in the top right corner Product Total excluding GST Product Total including GST Shipping cost excluding GST. Note: shipping is calculated based on the weight of your proportion of the order. ...
Adding a split to your order
ADDING A SPLIT TO YOUR ORDER If an item is large enough to be split you can add only the amount that you want to your order. Other people in your group can also add a portion of this product to their order and together you buy the whole item. This ...