We pack and dispatch orders in full from a single warehouse. However, deliveries may still be split by the carrier while in transit.

This can occasionally occur when multiple boxes are separated at the carrier’s depot during the sorting process.

The remaining items are usually delivered on the same day or within 24 to 48 hours.

If you experience further delays, please send us an enquiry so we can investigate. When contacting us, please include your order number and a list of the items you are still waiting for, so we can retrieve the tracking information and resolve the issue as quickly as possible.