PRODUCTS
Honest to Goodness offers a diverse range of over 1000 products across pantry staples, wholefoods, health, beauty and more. When you are in the Group Goodness portal you are able to view our whole range via Products > All Products. On this page you will see the products and pricing. If there is no active open order for your group, you will not be able to see pricing, add to your cart or split any items.
Searching for products
There are a number of ways to search for the products you are looking for. When you are on the 'products' page, you will see a search bar, along with a number of product filters. The category filter allows you to filter by product type (eg. Nuts & Seeds) as well as see what items are new (New Arrivals), favourites (Best Sellers) or on promotion (Specials).
You can learn more about each product by clicking on it. This further information includes more about what it is, how to use it, where it is grown and any allergen information.
We keep our whole range online, regardless of whether they are in stock or not. You will be able to clearly see if an item is out of stock as it will appear greyed out
Live inventory
Our stock updates every 15 minutes, resulting in less chance that an item you want and add to your cart won't arrive with your order. Once it is added to your cart, your allocation of stock is reserved. While we always seek to supply our customers with the products that they want, sometimes things do go wrong in the time between when orders are placed and when they are shipped. If an item is not shipped with your order, H2G will refund or credit your admin. They can then decide whether to refund you the amount or credit your account for your next order. You can keep an eye on your credits under your payment ledger.