How to remove member from my group?

How to remove member from my group?

Sometimes members need to be removed from your group. You cannot remove a member while you have an open order

 

When you no longer have an open order, you can remove a member by visiting the Members tab, finding the member and clicking the 3 dots to the far right. 

From there select Remove Member

selectedImg



      • Related Articles

      • How do I see what members have added to cart?

        As group admin, you can see your entire group cart at any time. You can choose to view this by line or by member cart. BY LINE To view all the products in your group cart and who has ordered each product: Group Admin Tab Choose your order Line Items ...
      • Navigating Group Goodness

        The top menu will show either 3 or 4 tabs to navigate the site. HOME: keeping you up to date with news and insights PRODUCTS: where you will shop & view our range ORDERS: view your own personal history (Group Admins Only) GROUP ADMIN: manage orders ...
      • Why can't my member see any pricing or product (NA or greyed out) when I have opened an order?

        In most cases, your member probably still be part of another group. To be able to see pricing and products, member can contact their previous admin group to remove them from their group.
      • What is Buying Group and What is Group Goodness

        WHAT IS A BUYING GROUP? A buying group is a group of people who have come together to form a group in order to access savings. Collectively, the Buying Group can access wholesale pricing. WHY WE LOVE BUYING GROUPS The community spirit, being able to ...
      • Credit or Refund the Member

        To Credit Your Member Group Admin tab > Choose the order where the problem originated. Then go to Members Item tab. Drop-down arrows to the right, expand the group member's order, then click on The action dots > Not received or damaged QTY Update the ...