How long can I keep my order open?
Your order can be open a maximum time of 2weeks (14 days).
If you choose a closing date of more than this time, it will revert to a 2 week period. If you choose to re-open it after this time, your order may be cancelled.
Open buying group orders hold stock in our systems, so keeping stock longer than this time is not a fair practice to the rest of our groups and customers.
Our pricing chances at the beginning of the month. Items in your cart may change price (up or down) if the prices change and your order is still open. So we advise opening & closing your order within the same month period.
Related Articles
Opening an order
Opening an order Now your members are invited you are ready to open an order. Navigate to: Group Admin Orders Open a new order Follow the prompts to open your order. You can only keep an order open in the system for a maximum of 4 weeks so just keep ...
Shipping, Delivery & Receiving Your Order
Once your order has been closed by your group admin, it goes to the Honest to Goodness warehouse for fulfilment. Our fantastic warehouse team will work to pick your order quickly and efficiently and send it off with one of our shipping partners. Your ...
Submitting your order
Submitting the order to Honest to Goodness requires you to change the status of your order twice. 1. From OPEN to PENDING. While your order is pending, you as the admin can still make changes, complete or remove splits, mark payments against your ...
The order cycle
Each order you raise will go through a number of steps, usually in this order admin opening the order, everyone adding their items to cart, the admin preparing the order admin collecting payments admin sending & paying for the order to H2G H2G ...
Adding a split to your order
ADDING A SPLIT TO YOUR ORDER If an item is large enough to be split you can add only the amount that you want to your order. Other people in your group can also add a portion of this product to their order and together you buy the whole item. This ...